TV Licensing

Help and contact us

Do you want to make a formal complaint?

We appreciate that with such a large customer base of more than 30 million households, sometimes things go wrong. We rely on feedback from our customers to try to put things right, and we aim to do this quickly and efficiently.

As a first step, we suggest you use Contact us to inform us of the problem so we can help you. However, if you would like to make a more formal complaint, please see our complaints section.