The death of someone is always a difficult time. If the licence holder has passed away, please let us know. We try to make the necessary changes to the TV Licence as simple as possible, and a copy of the death certificate is not needed.
If the licence holder has passed away, anyone who was living at the address will still be covered by the current licence until it expires.
You just need to give us a call on 0300 790 6143* and we can transfer ownership of the licence.
The free licence will cover anyone who was living at the address until it expires.
If anyone else living at the address is 74 or over and receives Pension Credit, they could be entitled to a free licence. Please contact us on 0300 790 6117* to let us know that the licence holder has passed away and to apply for a new free licence.
If no one living at the address will qualify for a free licence we just need to know the name of the person who will take responsibility for the licence. Please contact us on 0300 790 6117* to let us know that the licence holder has passed away and the name of the person who will be responsible for the licence. We will send a renewal to them when the current licence expires.
If you are the executor, you can request a refund or cancel the licence. You will receive a refund for any full unused months left on the licence.
*Calls to our 0300 numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive minutes, calls to an 0300 number will be included free of charge.
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