When our Officers visit a property they will:
We use lots of measures to make sure our Officers complete their work appropriately. This includes looking at the feedback we get from people who have been visited. If we get a complaint, we investigate and take action when necessary.
Find out how to make a complaint.
Officers may interview a person they believe or suspect to have committed an offence under the Communications Act 2003. But only after they’ve cautioned them.
This is in line with the Police and Criminal Evidence Act 1984 in England and Wales. Or equivalent in other areas.
An Officer will take the details of the person being interviewed, ask to check the TV receiver and write down everything that’s said under caution.
The person being interviewed doesn’t have to let the Officer into their property and has the right to remain silent. They can ask to speak to a lawyer and can refuse to sign the record of interview. They can also ask for changes to be made to it if they disagree with anything before signing.