We have updated the TV Licensing Privacy Policy. For detailed information about how your personal data will be collected, used and shared by the BBC as part of the operation of the TV Licence, and your rights under applicable data protection law, please read the Privacy Policy here.
Please make sure your 10-digit TV Licence number or 9-digit Customer number is entered correctly. You can find it on your current TV Licence or any emails or letters we've sent you.
Where to find the TV Licence or Customer number:
For Direct Debit customers, some banks show your TV Licence number alongside your payment on your statements. If you’re viewing your statement through an app on a mobile or tablet device the licence number may not be shown:
Expiry date
Your TV Licence expiry date can be found on your TV Licence under "valid until".
Without this information you may need to print off your refund application.
Secure website
Whether you’re paying for your TV Licence, setting up a Direct Debit, or updating your details, you can relax in the knowledge that this is a secure website and your personal information is safe with us.