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How do I change my name, address or other details?

You can update the following when you sign in to update details online:

  • Name,
  • Address,
  • Email address,
  • Phone number,
  • Bank details,
  • Payment dates,
  • Preference for how you receive your licence.

You'll need your TV Licence number to do this. Don't know your licence number?

If you don't want a gender-specific title on your account, we can change it. Please use our Contact us form to let us know your preferred title.

What happens if I pay someone elses Direct Debit?

If you pay for someone else’s licence by Direct Debit, and have moved home, you can update your details (name, address, bank account & payment date) to ensure you receive reminders and payment plan updates.

You’ll need the licence number, the licence holder’s last name and postcode to sign in.

Don't know the licence number?

How do I make updates to my No Licence Needed Declaration?

Please tell us if you’ve already declared you don’t need a licence and are moving home.

Will I receive a new licence if I change my details?

No. We will simply update our records which will mean you are correctly licensed.

However, when we issue your next TV Licence at renewal, your new details will be shown on it.

 

General information about TV Licensing is available in other languages: