dcsimg
 

TV Licensing payment card

What is a TV Licensing payment card?

A TV Licensing payment card allows you to spread the cost of your TV Licence with flexible payment options. You can use it to pay weekly and fortnightly, or monthly, from around £6.50. Once your card is set up, you can pay online, via the TVL Pay app, by phone, by text message or in person at any PayPoint store. 

How can I apply for a payment card? (new customers)

If you don’t already have a TV Licensing payment card, you can apply online or call 0300 555 0286*.

It’s free to apply, and there’s no charge for using it.


How it works


1. You can choose how often to pay

Pay weekly and fortnightly

You'll usually pay for your first licence in 26 payments, one each week. After that you'll switch to fortnightly payments instead.

Pay monthly

You'll usually pay for your first licence in six months. After that you’ll have 12 months to pay for your next licence, so the payments will be smaller.


2. We’ll send you a payment plan

This tells you when and how much you will need to pay.

You can also view your last 10 payments online or make a payment you’ve missed by debit or credit card when you sign in to view your licence.
 

3. When will I receive my payment card?

You should receive your TV Licensing payment card within 10 days after your application or request for a replacement card. If you haven’t received it after this time, please call 0300 303 8617* and let us know your:

  • licence number or customer number;
  • last name;
  • postcode.

You will receive your TV Licence in the post.

4. Sign up for our free text reminder service

Once you have signed up to a TV Licensing payment card, we can send you handy text reminders to make sure you don't miss a payment. Please refer to your Welcome pack on how to set this up.

How can I pay using my payment card (existing customers)

Online

You can make a payment on our secure site with your debit or credit card. You can log in by entering your last name, postcode and licence number or customer number.

You can also view your last 10 payments and make any missed payments when you sign in to view your licence and payment history.

Make a payment now

When making payments on www.tvlicensing.co.uk or via our automated phone service your card details are not stored.

Via our mobile app
  1. Download the TVL Pay app for free on your mobile from the App Store or Google Play.
  2. Register or pay as a guest with your TV Licensing payment card
  3. Make a payment towards your TV Licence using your debit or credit card.
  4. Choose to receive your payment confirmations by text message or email.
By phone

Please call our 24/7 payment line on 0300 555 0298*.

When you make a payment in the call centre, your debit or credit card details will be stored on our secure system until your card expires. We will not process any payments unless you ask us to.

By text message

How does pay by text work?

Call 0300 555 0300* to make a first payment and register a debit or credit card.

If you've previously made a debit/credit card payment, you can pay your TV Licence by text. Simply text PAY, your customer number and the amount you wish to pay (e.g. PAY 123456789 6.00) to 64488. We'll never ask you to text your full debit/credit card number or details. All texts are charged at your standard rate set by your mobile phone provider.

To make future payments quicker, we will store your card details until it expires.

We’ll never ask you for your full debit or credit card details by text.

Can you send me a text reminding me to pay my TV Licence?

We can send you free text messages (SMS) to let you know when you've missed a TV Licence payment. Simply text CUST and your customer number to 64488 to opt in (e.g. CUST 123456789). To cancel, text STOP and your customer number 64488.

How do I opt out of text services?

If you are already receiving text messages and would like to opt out of text services please text STOP and your customer number to 64488 (e.g. STOP 123456789).

In person at any PayPoint store

There are around 28,000 UK PayPoint stores where you can make payments by debit card or cash. You’ll need your payment card with you. To check disabled access, please call 0330 400 0000. PayPoint is not available in the Channel Islands or Isle of Man, but you can pay at your local post office.

Find your nearest PayPoint store

*Calls to our 0300 numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive minutes, calls to an 0300 number will be included free of charge.


If you still have questions take a look at TV Licensing FAQs where you can find all the answers in one place.
 

General information about TV Licensing is available in other languages:

© 2024 TV Licensing